Privacy Policy

This privacy policy sets out how SHEMINS LTD uses and protects any information that you give to SHEMINS LTD when you use this website.

SHEMINS LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will be only used in accordance with this privacy statement.

SHEMINS LTD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We collect the following information:

  • Name
  • Email address
  • Demographic information such as postcode, preferences and interests
  • Product(s) purchased
  • Other information relevant to customer survey.
  • E-mail correspondence you send us, so we can track any problems or concerns you’ve had with using our website.

We do not store credit card details.

What we do with the information we gather

We require this information to understand your needs and to provide you with a better service and in particular for the following reasons:

  • We can help to deal more quickly with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.
  • We may use the information to improve our products and services
  • We may periodically send promotional emails to you which we think that you may find interesting using the email address that you have provided
  • From time to time we may also use your information to contact you for market research that will give us information that will be used to improve your experience of shopping on SHEMINS LTD. You do not have to answer these questions, but if you do we can communicate with you in a more relevant way.

Cookie policy

By visiting this website with your browser settings adjusted to allow cookies, you are consenting to SHEMINS LTD using cookies for the purposes outlined below in order to provide you with a fully functional shopping experience.

Please note: to make full use of SHEMINS LTD and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies. The SHEMINS LTD website (like many other shopping websites) will not work when cookies are blocked.

SHEMINS LTD uses cookies to provide you with the best user experience possible, without them we wouldn’t be able to do things such as remember your preferences or enable you to store products in your basket. The cookies we use don’t store sensitive information such as your name, address or payment details and they can’t harm your computer.

The data we collect through these cookies is solely for the purpose of enhancing our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.

The list below details the cookies used on SHEMINS LTD. We have outlined who sets these cookies and their purpose. If the party reads something other than ‘SHEMINS LTD’, these are our third party business partners who help us to enhance your browsing experience.

Category Party Purpose
Strictly necessary SHEMINS LTD SHEMINS LTD uses cookies to enable some of the basic functionality that is required for you to browse and shop on our website, such as remembering which products you have added to your basket. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.
Performance Google Adwords Google Adwords use cookies to track our own paid advertising activity. We use the information collected by these cookies to help us determine where our ads will be most effective online. Each individual advertiser uses its own tracking cookies and the data taken is not confidential data or interchangeable.
Performance Google Analytics Google Analytics use cookies to collect data that helps us understand how people are using the site. We use this information to identify how and where we can improve the customer experience. The data collected through these cookies is anonymous, does not collect specific customer data and is never shared with other third parties.

What is a cookie?

A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit.

Your browser accesses the cookie file only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what’s in your shopping basket. Cookies allow sites like SHEMINS LTD to deliver you a personalised shopping experience.

The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.

How to unsubscribe

If you no longer wish to receive any further email messages, post or other communications from us please email us at info@shemins.co.uk